TERMS OF SERVICE
Last updated: 30 April 2026
1. Introduction
Welcome to TWINATHLETIC. These Terms of Service ("Terms") govern your use of our website twinathletic.com and the services we provide.
TWINATHLETIC is owned and operated by LABEL LAHRA LTD, a company registered in the United Kingdom under company number 16266548. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website.
2. General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You agree not to use our website or services for any illegal, fraudulent, or unauthorized purpose, or in violation of any applicable laws or regulations.
3. Accuracy of Website Information
We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all product descriptions, images, pricing, availability, or other content are always complete, current, or error-free.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information where necessary.
4. Orders and Payments
By placing an order, you agree to provide current, complete, and accurate information for billing, shipping, and contact purposes.
We reserve the right to refuse, limit, or cancel any order where necessary, including in cases of suspected fraud, pricing errors, stock issues, or incorrect order information.
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- Maestro
- UnionPay
- Apple Pay
- Google Pay
All prices are listed in USD ($) unless otherwise stated and may be updated from time to time.
5. Shipping and Delivery
We currently ship to the United States. Estimated delivery times, shipping services, and additional details are set out on our Shipping & Delivery page.
Delivery timeframes are estimates only and may be affected by courier operations, customs processes, public holidays, weather conditions, or other factors outside our control.
6. Returns and Refunds
Our return and refund terms, including eligibility, timeframes, and any exclusions, are set out on our Returns & Refunds page.
By placing an order, you acknowledge and accept the return and refund policy published on our website.
7. Prohibited Uses
You may not use our website or services to:
- Engage in unlawful, misleading, or fraudulent activity
- Violate any applicable local, national, or international law or regulation
- Transmit malicious software, code, or harmful material
- Interfere with the security, performance, or operation of our website
- Collect or misuse customer, business, or website data without permission
We reserve the right to suspend or terminate access to our website or services if these Terms are violated.
8. Third-Party Services
We may rely on third-party providers, including payment processors, ecommerce platforms, analytics providers, and shipping partners, to operate our business and fulfill orders.
We are not responsible for losses or delays caused solely by third-party services where those matters are outside our reasonable control.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, branding, and website design, is owned by or licensed to TWINATHLETIC and may not be copied, reproduced, distributed, or used without prior written permission.
10. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis to the extent permitted by applicable law. We do not guarantee that the website will always be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the fullest extent permitted by law, TWINATHLETIC and LABEL LAHRA LTD shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with the use of our website, services, or products.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
12. Indemnification
You agree to indemnify and hold harmless TWINATHLETIC, LABEL LAHRA LTD, and their directors, officers, employees, and service providers from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms or misuse of our website.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, or legal obligations. Any updates will be posted on this page with a revised date.
15. Contact Information
If you have any questions about these Terms, please contact us at:
TWINATHLETIC Customer Support
Email: support@twinathletic.com
Phone: +1 (971) 314-2019
16. Company Information and Postal Correspondence
For official correspondence or to send documents by post, please use the following address:
LABEL LAHRA LTD
Company Number: 16266548
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Please note that this address is for postal correspondence only. For the fastest assistance, please contact us by email at support@twinathletic.com.